Outsourcing Solutions in Retail Store Maintenance

Posted On: August 20, 2014 in Maintenance

How does having one less thing to worry about sound?  Many owners or operators of retail establishments use facility maintenance companies to deal with maintenance problems so that they can continue running their retail business with no interruption.

The Many Roles of Professional Retail Store Maintenance Providers

Maintenance has several definitions.  For store owners, retail maintenance services typically fall into preventive maintenance and emergency, “Oh my gosh, I can’t lock up my store due to a broken door!” maintenance.  The first is designed to avert the latter, but things do not always work out that way.

Many learn this the hard way, but preventative facility maintenance generally turns out to be cheaper than emergency services.  Until you experience a true business site emergency, paying for preventative maintenance may seem like a waste of money.  The key word there is “until.”

Finding Retail Store Maintenance Services for Your Business

One of the best ways to find a reliable maintenance company is by word of mouth.  A good reputation in the business community is a terrific barometer of a company’s worth.  Beyond that, membership in industry organizations such as the Professional Retail Store Maintenance Association indicates a business invested in following best practice models and participating in forums and partnerships.

Be sure the outfit you choose has the facilities and personnel to handle all of your retail store maintenance needs, including same day emergency service.  Also, look for maintenance and repair services for the trades that match your needs, such as:

  • Loading docks
  • Doors
  • Material lifts
  • Conveyors
  • Forklifts
  • Balers & trash compactors

Many of these are parts of a business rarely seen by customers, but all are vital to the smooth functioning of a store.  Broken loading docks mean no easy way to make deliveries and product not making it to your sales floor.  Malfunctioning lifts, conveyors, and forklifts make it difficult to get merchandise in and around the storeroom and floor.  No baler means piles of boxes and other refuse.

In addition, of course, there are the doors.  A broken door can prevent people from entering a business or locking up at night.  It is often unsightly, so even if people can enter, they avoid going in due to concerns about safety and security.

Why Outsource Retail Maintenance Services?

Running a business takes up a lot of time.  Chances are, you could make many small repairs as needed, but doing so takes time away from your retail business.  Having an expert in the equipment that needs repair is often a much more efficient solution than a “jack of all trades” type of repair.  Retail maintenance services provide storeowners and managers with complete MRO services:

  • Maintenance
  • Repair
  • Operations

The best facility maintenance companies handle many different types of equipment so that there is no need to call numerous companies to do maintenance for one store location.   They also have the resources to provide same day or next day service.  Most importantly, the best professional retail store maintenance providers do the job correctly the first time.  In the end, outsourced facility maintenance saves money, both by allowing you to work in your business, and in doing quality repair and preventive maintenance at a fair price.  Maintenance services keep stores running by ensuring all the mechanicals and other facility features function fully so that you can continue attracting clientele to buy your merchandise.